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To whom it may concern!

My Instagram account was hacked a few weeks ago now. I have no way of accessing it as the hacker has changed both my email and my number.

He is posing things on my account, first it was scams and now hes posting pictures OF MYSELF!!!

I have been trying to weeks to get it back, however the hacker changed all of my info; my email, my number, and I have no way of getting back.

My account has been reported 100 of times, however nothing has been done!!

My original account name was Sarah_lorenzz and the hacker changed it to zarah_lorenzz.

Im willing to show Face ID proof it's me and anything else that is deemed necessary to prove its my account.

Its extremely uncomfortable to have someone else working my account posting pictures of myself.

If there is any way someone would be able to help me get my account back, it would be greatly appreciated, it would mean a lot!

Kind regards,

Sarah Lorenz

Preferred solution: n/a.

Location: Ottawa, Ontario

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