Junior Reviewer

My account was hacked on 2/9/22. Hacker changed my primary email and password.

I tried to recover account tried with id verification. But only once got a email with code to reset password when I clicked on link the page already said tried too many codes which was confusing because I had just clicked the link. They are posting stories trying to lure people in with a bitcoin scam to *** them. I emailed Facebook/security and Facebook/support an Facebook app social media (Instagram).

Now Facebook has a feature limit because I tried too many times to recover my account. Friends and families have shown me post of the Bitcoin Scam stories. Please Facebook help me.

This has been my account for 10+ years I have all my life memories with my family. If worst case scenario my account cant be recovered at least lock it or shut it down.

User's recommendation: Good and easy app but not much help with facebook/support.

Location: Tampa, Florida

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