New Reviewer

Ive been hacked they changed the email and password, I submitted a form of my ID as Facebook instructed me to and they sent me an email stating I did Not submit an accepted form of identification however I used my drivers license and submitted multiple clear images of it. I receieved Another email this morning stating that my email had been removed from the primary in the early morning hours last evening and the hacker has made his email and phone number the contact again, I do Not want to start over and lose all of my photos and memories! There is no outreach, the emails generated are generic and a company this large doesnt offer any assistance.

Preferred solution: I would like assistance getting my account unlocked!.

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