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Hi

My Facebook account has been hacked it was not me posting all the dangerous posts, please help me get my pics and memories back of my Mom who died recently.

Please Please help me

Ive verified my ID with Facebook 10 times and still cant access my account, no reply on the emails doesnt help.

Nearly a week ago I received a message asking if I was trying to access my Facebook account from China I said no.

Few mins later my friends texted me saying I had been hacked, then Facebook blocked me.

Since then Ive tried everything to get me Facebook page back but keep hitting a brick wall.

I have verified my ID I got email back saying to follow these steps which I did, but every time I try anything it comes up with the same message and freezes.

The message says Your post goes against our community and standards on dangerous individuals and organisations

I did not put those posts on my page, and Im being penalised for some one elses actions, I understand you block them and then temporarily block me but to not allow me to reset my account and get my page back is cruel.

I have a lot of pics and memories of my Mom who recently died and I am so upset over this.

Can someone please help me I feel like Im going crazy and being punished for something that was out of my control.

My details are

Michelle Wilcock

040501****

wilcockmichelle@***.com.au

Preferred solution: Let the company propose a solution.

Facebook Cons: Cant talk to anyone when there is a problem.

Location: Perth, Western Australia

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