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I got an email several days ago saying my credit card had been updated on Facebook Pay which I have never been a part of. I then discovered that my email address and phone number had been changed.

I have tried multiple occasions to go through online process unsuccessfully because you want my email address and then say its wrong.

I did the id process with my passport and then got a email saying they saw my problem had been fixed!!! Of course it had not.

Can someone do anything???????

Ronald Holliger, Judge

816-547-**** (real phone number)

Preferred solution: Let the company propose a solution.

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