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1. Unable to log in - says I was locked out on April 4th

2.

Clicked on the link to the steps to unlock

3. confirmation email sent to me with code.

4. Inserted code on page per instructions.

5. Selected ID to be uploaded.

6.

Uploaded ID.

7 Received email saying it can take 48 hours.

8. Received email with UNLOCK code. ( so far, so good)

9. Tried logging into FB with unlock code .

FAIL

10. Back to #1 - locked out on April 4th.

I have gone through these steps at least a dozen times, cleaned my cache, changed VNP location, cleared browser..... no change.

I really need to talk to someone but can't. FB is so frustrating!!

Location: Miami, Florida

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