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Hi guys,

I contacted you so many times and did not receive any response for a whole month. Someone can help me?

I have two accounts, one is personal, and the second is for my online store.

So, I can not log in to my biz account " Ksenia Vinokhodova". I changed my laptop and phone and it did not save any password. Also, I had the Authenticator app on my phone so I do not remember to log in and what I used so I can not get access to Facebook without that.

I tried to send my id which was attached to my account but I did not receive any response from you and I am running ads there and it charges and I can not stop because I can not log in. How we can confirm that is my account and i would able to log in .

Thank you in advance !

Location: Los Angeles, California

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