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Something very weird is happening. My marketplace account is heathy and have positive reviews, however, I cant contact SOME vendors, while I can contact others.

More specifically, if I access the marketplace section from the icon on the main page (either on the app or the desktop website), I can see, save and comment the articles but I cant contact the vendors directly (not even via private message!) because it keep giving me an error: from the app the error says impossible to contact the vendor; on the laptop the error says identity verified, you can now log in and contact vendors but despite what it says, it wont let me do anything - nor logging in nor contacting the vendors.

On the contrary if I access Facebook groups that are on marketplace (i.e. local sales group) and I click on contact the vendor, than the conversation starts (the message reach the vendor without errors) and I can later access the conversation through my marketplace normally.

Location: Boston, Massachusetts

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