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Update by user Apr 07, 2022

Still no response from Facebook support

Original review posted by user Apr 07, 2022

I have had Facebook for a very long time and really love it, I am comfortable with navigation on it and have all family and friends using the app too. My only issue is that for last 7 months or so, since I switched to a galaxy phone My Facebook feed doesn't refresh, hardly ever

I don't get the latest posts or anything.

I've tried log in and out, and I've went through all my settings and it's correct, it's not my phone e because my Facebook account is the same on other devices now as well . It is not my internet or wifi service, I've had their technical support one out to my home and check it, I have sent 3 emails to the Facebook help contact support page but have had no response

User's recommendation: To download Facebook.

Product or Service Mentioned: Facebook Account.

Preferred solution: Let the company propose a solution.

Facebook Pros: Keeping in touch worth family, Connections, Friends.

Facebook Cons: No contact customer service phone number, Feed not refreshing.

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