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One day just recently I couldn't log into Facebook anymore. The password that's stored in the computer wouldn't work.
I looked up my password and tried it by hand and it still wouldn't work. I reset my password and it required a verification code that is sent to my phone. That verification code would not come into my phone so there I'm stuck. So I jump through another hoop that's offered by their automatic machine to reset and get back my account and it required ID by picture and I put that in there and send it in and it comes back as an error and so I'm still stuck locked out of my account.
I looked for a customer support phone number and they don't have that.
I try to everything I could think of to get my Facebook account back and couldn't do it. different phone Facebook.
User's recommendation: Don't use Facebook, it sucks. Facebook accounts can be hijacked.
Product or Service Mentioned: Facebook Customer Care.
Preferred solution: Let the company propose a solution.
Facebook Cons: No communication about why disabled account, No active phone number.