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I sent photos of my birth certificate, electoral registration, voting ID, bank statement to prove my identity they denied them all even though that's what they have listed to send and now I can't send anything as they've blocked me or something just keeps coming up "error" so now I don't know what I'm supposed to do. It's my account I've had it over 10 years for God sake I'm so frustrated, so now they have all my everyday posts, photos, videos friends of the last 10 years along with a copy of my birth certificate, electoral registration and a bank statement and I'm still locked out of my account and can't get through to speak to someone or email someone to find out what they intend to do with all my personal information that I wouldn't even trust my own son with. I'm actually really worried it seems they've deliberately asked for this information and then blocked me, I stupidly sent it to them I don't even know these people and they still won't give me access to my account I have no idea what to do now and I want my personal information back, I feel like I've been defrauded why else would they keep asking for more and I stupidly sent it

Location: Coventry, England

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