Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

My account has been locked, and I'm unable to verify because of the phone number they're trying to use. What happened is earlier this year, I had to contact Facebook because someone had accessed my account and added security measures that required a login code.

I wasn't able to access Facebook until I verified my identity, but every time I would send my ID, Facebook would respond saying they couldn't verify it. Finally, after many messages, I was verified. So I logged through the link sent to me via Facebook support, and it asked me a bunch of questions, one of them being if I had access to the numbers on my account. I answered no, that I couldn't use either number, and the next screen it said we will send a code to your phone in order to verify your identity and unlock your account.

So now, every single time I try to log on, it says locked please verify and when I click on more ways to verify it gives me the same option to send code to same phone number and that's it.

This has been an ongoing issue and I haven't been able to actually access my account since AUGUST 2021. Please help me!!!

Facebook should really consider taking a look at their Security department customer service!

Preferred solution: Access to my account. .

Facebook Pros: Pls unlock my facebook account.

Location: Hoschton, Georgia

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Facebook Reviews

  1. 11635 reviews
  2. 2156 reviews
  3. 1848 reviews
  4. 1469 reviews
  5. 1469 reviews
Facebook reviews