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1.3

Ive had the same Facebook account for years! Never had any issues with logging into new devices or getting new passwords.

Last week I got a new phone and while logging in, my account was locked. Since Facebook has no ability to help users or really do anything to resolve issues I was forced to make a new account. Too bad since the original account was opened in 2007 so theres a lot of memories that will be lost in there. Im not sure how such a large successful company can have little to no customer service.

I even spent a week of my time going through the necessary hoops in hopes that Id unlock my account successfully but was sent in a never ending loop. Seems to be an app glitch that nobody cares about

User's recommendation: Be wary when logging into account on new devices.

Location: Richmond, British Columbia

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