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I was locked out of my account and I sent in a copy of my driver's license and now it is asking me for a secondary form of ID to change my password it's wanting me to give some sort of authentication code. I have no idea what this means and when I tried to get a hold of somebody at Facebook nobody knew what I was talking about and nobody answered any phones.

All I know is my account is very old and I want it back for all the memories that I have in it so if anyone can please write me back and help me I would really appreciate it.

I've been locked out of my account since last Thursday and I simply can't figure out a way to get back in. Thank you for answering if you will.

Preferred solution: Let the company propose a solution.

Facebook Cons: Facebook does not have a phone number to help people like me.

Location: Saint Petersburg, Florida

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