This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
My daughter is graduating from high school this year, and she wanted an iPhone for a graduating gift. So we found an iPhone (11 pro max) so we found a used one for $450, so we purchased it through Facebook pay.
The lady said she had received the money and my bank said the money was taken out. I ask her to please provide a tracking number. 3 days later, she said she was on call at a hospital, and she would provide it when she got off. She never provided a tracking number, nor a day she shipped it, or the name of the shipping company.
I explained to her 5 days later that I was going to file a claim with Facebook pay, soon after she shut her page down. I have been trying to file a claim but with the holiday (Thanksgiving) it's been hard for me to do it. So I'm waiting till Monday to call and file one. My daughter is in tears over this.
We can't buy another on until this is resolved. Thank you.
Location: Sacramento, California
Thank You for Your Reply! We are processing your message.