Facebook - My account was hacked and my information was changed
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New Reviewermy instagram was hacked on september 28th, i have filled out forms and was able to get my identity verified. i was then told to go through a help link which im not sure why if i already did those steps plays those steps are for lol that are able to still log in.
I on the other hand am not due to the hacker changing my information except username. I spoke with someone on the 20th and the lady filled out the impersonating form for me because i am. or able to do that due to being temporarily blocked from that feature which is a mistake. She then escalated this over to the higher department so that we can solve all of this asap because i havent been able to work due to not being able to accept any bookings!
My account now appears to be temporarily deactivated so can someone please help me get this back! This is a nightmare for me that i wish would end like today!
Nobody has been able to solve this issue or help me they just keep sending me to this useless help link. there should be a easier way for people whose accounts get hacked
Monetary Loss: $5.
Preferred solution: my account back .
Facebook Pros: I can communicate with my family.
Facebook Cons: No answer back, No help when your account gets hacked website is the same.
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