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My main Facebook account has gone totally haywire recently. First I am not receiving messages from friends as all my friends have been deleted.
All my recent posts have been deleted. I get corporate messages but they are quickly deleted. I seem to have several Facebook accounts. One of them contains my photos and my friends but little else, nothing coming through from friends on this account too.
A while ago I acquired a smart phone and thought I could add my existing account to it.
However I realised then a new additional account was set up, which only served to confuse my friends.
I have attempted to resolve the problem through your help and support feature, but after three hours I am just going round in circles. I have had to seek advice from an independent website.
I obtained this e mail facility from it. Why is this not available on your help desk ?Can you please advise what has happened and please tell me how to rectify the issue ?
Lokk forward to hearing from you.
User's recommendation: Beginning to wonder why I should waste my time with Facebook. No contact from Facebook whatsoever. Don't seem interested at all. Two days then it's goodbye Facebook.ed.
Location: Newark On Trent, England
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