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Hello sir/madam i am ramesh thapa magar from nepal i m facebook user since may be 2008/9 , before 2 days ago my computer was infected by virus next day i know that my facebook id has been hacked by virus my facebook id linked email adress (ramesh_thapa208@***.com) has been changed and my accesed contact number(985709****) also deleted and next day i tried to recover my account and linked with this (ramesh.thapamgr@***.com) google id then i logged in now it is asking for code generator(i had set 2 factor authentication) now i am not logged in any kind of my known devices and my accesed contact number also has been deleted sir how can i recover my account i m totally confused please help me sir and once again sir in facebook i searched my id there is not found my id. And sir now i had created new id with old yahoo email id(ramesh_thapa208@***.com) and i m using this new facebook id. Sir i am very glad to see ur email id for contact you .i am bery well hoped with you team for recover my old id

Preferred solution: Let the company propose a solution.

Facebook Cons: Old facebook block, Not being able to call facebook or talk live with someone.

Location: Dharan, Kosi

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