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I verified my account via the help center and was sent a link to reset my password. I have done that and followed all necessary steps.

I still have not been given access to my account. I verified my identity with a picture and code and still have no access to my account. This is very unfortunate and upsetting. Ive been locked out for months and still do not know why.

I am a responsible member of Instagram and would like to be let back in the platform. I have left a voicemail with my information I have emailed Facebook. I have followed the instructions sent to me and still cant access my account under : Chen25. I am getting nowhere with this so hopefully FB sees the public post and will contact me with a resolution to this issue.

Very upsetting when there is no customer service to communicate with.

How can folks get help when there is no one to assist. BOTS dont helpppppppp

Preferred solution: I would like to regain access to my account and personal pictures..

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