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good day ma'am and sir my mom cant log in on her facebook .even do the password is correct when she try it it needed an approval the problem she been using an old version of yahoo.mail that yahoo.mail cant open anymore .it have another option to ask friend but when her friend try to log in on the link that been given it not been showing .so she wondering now if her facebook was hacked or what is the problem then and how she can recover it coz her yahoo.mail not working she don't have cp number put in her facebook also.reason we send now an email to ur page to ask to open it even one time so my mom can put cp number on her facebook or change her email then .hoping u can have answer on this .her email is m.ghem@***.com her user name is gem moreno. we will wait for ur answer thank u so much and have a nice day

Preferred solution: Full refund.

Facebook Pros: Sales, Unit people, Profile lock.

Facebook Cons: Too many bad people, Stolen account, Information, To get help, Accounts can be hacked.

Location: Cainta, Calabarzon

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