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Update by user Apr 12, 2022

This issue has not been resolved at all an I’m getting very upset that Facebook is allowing whoever this person is to be in my account an Facebook isn’t doing anything about this an all my friends on my friends list is getting messages from this person that’s in my Facebook an this person is trying to get money out of all my friends an family an now all my friends an family have this account blocked because they know it’s not me who is in the account I personally can not get into my Facebook account at all an this has all my kids pictures in it an family an friends on my list that I don’t get to see an the only way I have anyway to talk to them is my Facebook

Original review posted by user Apr 12, 2022

So my old Facebook with the email hornerjessica2020@***.com an my name is Jessica Meyer this account has been hacked an all my friends have tried reporting it an nothing has been done about this an this person is try to act like me trying to get people to sign up for a money grant an this is not me doing this on my account an so now I cant get into this account at all so I made a new account an now I cant send messages to any of my friends of anyone it says messages cant be sent I need to get back into my old account that the Facebook that has all my kids pictures on it an I do t get to see my kids right now an thats all I have of my kids please someone help me fix these issues please

User's recommendation: All I gotta say is make sure you have 2 way verification set up an make sure you have a password no one can figure out at all cuz someone hacked my Facebook account an I made a new one an now they got into this one as well.

Monetary Loss: $500.

Preferred solution: I want back into my Facebook account an also to be able to send messages in my new account as well an for this person to be turned in for hacking my Facebook multiple times now .

Facebook Pros: I had somany friendsandihaveshared so much with them, Communicate with people.

Facebook Cons: Lousy customer service, People get into ur facebook pretending to be u.

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