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Update by user Mar 09, 2022

after 5 detailed reports filed to FB, there has not been one attempt to help me resolve my issue!

Original review posted by user Feb 07, 2022

My facebook account was hacked on 30 dec and its been miserable. NO not a word from facebook after

I sent 4 requests to them, filled out the forms with precise details, I even sent copies of my Id card to prove who I am but NO response from them.

So the group/Site that I was the only admin for was changed by the hacker somehow.

The hacker deleted all my posts, all my photos and blocked me from getting back into my group.

Very strange tho as I has 2FA turned on so I wonder if it may have been some inside job?

Otherwise how could the hacker get into my page??

All the members of the group cans still get into it ok tho.

If I could just talk to a FB person with authority to make changes, it could be resolved quickly.

This has been a nightmare!! Im currently c=recreating my ham radio group plus now having to go thru the process of re-friending all my contacts but now many of them still think im hacked and wont respond..

Arghhhhh

I would certainly like to meet the hacker face to face for a discussion of their expected life span..

Thanks for reaching out and I appreciate any advice

jerry

User's recommendation: Good luck getting any help.

Preferred solution: My old account restored the way it used to be.

Location: Salome, Arizona

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