Facebook - Ordered something cannot contact the seller cant open a claim because i cant contact the seller
Ordered an item thru marketplace.It had their protection on the package and it was a verified profile .Got a tracking number .Waited patiently fedex said it arrived.went home no package,so I called fedex they said that I was either given the wrong tracking number for my package or the seller sent put the wrong name and address on the package .So go back to facebook Try to contact the seller and it wont let me contact the seller.Facebook wont let me open a claim to get my money back because I ha ent contacted the seller .I believe that the business or site was a scam because I cant find them anywhere selling anything now .I cant get facebook to do anything I very reported bugs talked to someone on chat said they would escalate they couldn't help me but I have heard nothing from fa ebook or the seller I bought my item from.Opening a claim to get a refund shouldn't be dependent on whether you can contact them this is ridiculous pretty much ruined me on purchasing anything with fa ebook pay or from a business that's on facebookdont de I cant cbecause it
User's recommendation: Dont purchase anything with facebook pay .or thru marketplace they are all scammers unless it's a local person and you can just pick it up yourself.
Monetary Loss: $10.
Preferred solution: Deliver product or service ordered.