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Dear Facebook

Please note my account details

Facebook Account name - Onl Progs

Email id - mithilesh.k@***.in

Account ID - 141160****162451

I am facing the following problems

1. We used to do all our transactions with the card ending with 1638.

suddenly three weeks back this card was blocked and all our transactions failed . Please note the card has enough balance to process the necessary transactions.

2. We tried adding another card , but that too was declined /not accepted by the system .

3 We next tried a debit card , but after a few transactions that was blocked as well.

4. We are not being given the permission of adding another payment mode , we want to add manual payment , so that we can carry on with our transaction through bank transfers .

Please note we have suffered huge losses due to this .

We have no support from Facebook(apart from those auto generated emails which serve no purpose ).

We do a daily transaction of INR 1.2 .

we were told that this transition will get over by 30th September , and things would get back to normal from 1st October . However the problems are still unresolved and we continue to suffer huge losses .

Looking forward to a positive response and a quick solution .

Preferred solution: Payment help.

Location: Mumbai, Maharashtra

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