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My name is Ciara Hughes. I have been locked out ( July 28, 2021) of my facebook account with c.chughes@***.com about now 2 weeks.
I received the email 7/30/21 Therefore on August 13, 2021 will be expired. I have decided to use another to recover my account. It said it had approved my ID on that at the time 4:08pm (California)I put the 6 digital code to unlock it. Since then I have gone through several instructions in order to confirm my identity to my facebook.
I've uploaded my State ID under the directions that was ask of me I still can't get it approved. I've done both the app /,computer.I have used all the forms not a respond past the 48 hour.
I'll be attaching my photo ID with this email. I hope you can help me solve this problem.
I hope to hear from you today regarding my situation
thank you, Ciara
Preferred solution: Let the company propose a solution.