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Adrian C Xxw

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Account setup

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Facebook - Account setup
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I have a cannabis delivery business that I added to Facebook. I failed to read Facebook's guidelines, which state they do not allow any businesses in that industry.

As expected, they removed me.

Two years have passed since I was removed, and I sent them very sincere messages apologizing and trying to get back on the site, but they simply won't have it. I feel like I deserve another chance since their guidelines/rules are extremely complex and very detailed - I mean, who has time to read all that?

View full review
Pros:
  • Public exposure
Cons:
  • Not willing to give people a 2nd chance
  • Customer service

User's recommendation: Don't advertise any cannabis businesses

8 comments
Donte Ear

thank you very much

WhatApp me 1 913 585-5314

This has just happened to me. No help at all - no notification they changed my phone and email address.

No ability to recover the account or get any help. thankfully i got help on getting my account back

Isabel Kqy

best thing to is make yourself 3 to 4 face book account but not all with the same names and use different email addresses i have 10 face book accounts so if i get banned from one i have the other as backup just your freind request and them know its you with a different account name

FYNA L

I GOT MINE RECOVERED FEW DAYS AGO

Solange V Xze
reply icon Replying to comment of FYNA L

How? What did you do to get in recovered?

Debbe Uev
reply icon Replying to comment of Solange V Xze

How did you get it recovered? My instagram was also hacked

Guest
reply icon Replying to comment of Debbe Uev

They didn't. This is common scam that you see on EVERY social media platform.

Do not fall for it. Some rando can not get your account back for you.

Clara F Ghx
reply icon Replying to comment of FYNA L

Congrats to you buddy.

View more comments (7)
Elizabeth P Zqn

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Cant login to my facebook on my phone or change my password

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My ex hacked into my phone on two different occasions. The second time, I had to do a factory reset on my iPhone. Since doing that, I cannot log into my Facebook account on my Facebook app on my iPhone 14. I am logged into Facebook on my MacBook computer, but it is not allowing me to change my Facebook password. I have tried everything and just want to have my Facebook and Facebook Messenger back on my phone! PLEASE HELP ME! Also, I do not remember my Facebook password. It says it was changed in August of 2024, but I cannot remember it for the life of me. I still have access to my email and my phone number associated with my Facebook profile. Even then, when I get the code sent to me, type it in, and then proceed to enter a new password, it will not allow me to do so. Please, please help me!

Thank you in advance,

Sincerely,

Elizabeth Poole

View full review
Pros:
  • Keeping in contacts with friends
  • Keeping a timeline of my photos
Cons:
  • Contacting them for problems and help

Preferred solution: my password changed!!

Deanna Sauter

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FB account got hacked almost a week ago

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Facebook - FB account got hacked almost a week ago
Contains 2 confidential files for company representatives
Updated by user Jun 13, 2023

Facebook has not helped me in any way

Original review Jun 13, 2023
My name is {{Redacted}}. I have recently had to make a new account due to my original account getting hacked by a scammer who was able to change my email address in the account along with the phone number to where I am no longer able to sign into my original account. I am pissed because Facebook has not helped me in any way on regaining my original account and when the hacker was in my Facebook during the time of it being taken over I was not emailed any changed notifications that was going on in my own account to double-check that it was not somebody else as this person was in a different state. I have had my original account for over 10-15 years with no issues, I have been locked out of that account many times and Facebook was a success on helping me retrieve it, but apparently not this time around. I have lost over 15 years of photos that are not backed up on anything else along with friends and family that was on my friends list and I cannot retrieve all of them back as I have had a few of them pass away on me. I had to report my original Facebook account many times as the scammer had already locked me out and so that he could stop messaging my friends and family. He was able to get multiple hundreds of dollars from my friends and family along with their accounts as well. Something this big and this major should not be ignored by Facebook, as my scammer has all of my photos he can easily pretend to be me using my photos that was on that account,not to mention, talk about invading my privacy!. That to me doesn't sound like a very secured Facebook!
It started out with a friend of mine messaging me to be able to send me an email so they can get back into their own account. To my knowledge that this was legit because I have done that before with my husband's email and was able to regain access to login. But since this person was pretending to be a friend of mine, I gave him the six digit code he was able to attach his account to mine and completely boot me off from that point on. I did not give him any sort of permission to take my account, I was simply helping who I thought was a friend. Come to find out the friend of mines account has been hacked for a long time without Facebook taking the account down!!!. That account has had been reported multiple times by closer friends and Facebook still did not take that account down with a scammer attached to it! Talk about fu**ed up. Since Facebook failed to provide true safety and security to our account that hacker was able to lie and pretend to be somebody else to gain access to my original account. Now I don't even know if my original account is active or has been deleted as I have reported my original account many times due to it being hacked and I don't want that scammer to scam any more of my friends and family. I have reported my original account to Facebook and Facebook still allowed it to stay active without it being the person who owned that account.
If Facebook was a true social media website they would upgrade their security, not to mention I had to make a new account and I was not forced to make security questions as my original account had security questions and I have had Facebook ask me for the answers to them before to double-check and make sure that it was originally me that was trying to get back into my account before.
Now since Facebook has not helped me hardly with this issue and continues to not help me with this issue to my knowledge it seems like Facebook itself has been hacked as well as my account. Facebook should have recognized the device that it was connected to but didn't Facebook should have sent me notification emails to me stating that things were changing in my account but did not, I had to report my Facebook account due to the scammer attached to it over 10 times before Facebook even did anything. Now on my new account I cannot tell if that scammer had blocked me or Facebook decided to take down my original account. If Facebook decided to finally take down my original account I don't understand how they cannot help me regain access to it.
I have also found out who the scammer was through another one of my friends, the scammer had two accounts to their name and I had reported both of them. Facebook only took down one and refuses to take down the other one as a scammer continues to collect other facebooks and link them up to his account, and Facebook the company is allowing this to happen. I am extremely pissed and upset and disappointed that after having an account with Facebook for over 15 years , that they are just going to sit back and allow this to happen. This is Deanna Thompson Sauter, I refuse to give up on regaining my original account as I have always only had one account. Well see if this makes it to the news, and with Facebook continuing to ignore me and refuse to help me regain my original account, putting this article on ktvz news channel in Central Oregon might just be the best decision. Because I am one pissed customer and want my belongings back.
I also have photo proof that my account was hacked, as when I created a new account because I was forced to I did message my old account asking for it back, the scammer then decided to try and scam me again and blackmail me for money this time... I have photo proof but for some reason the photos I'm trying to upload is not allowing me to on this complaint review. But through my new Facebook account I have also sent pictures a couple times already showing that there is a problem with Facebook.
View full review
Loss:
$50
Pros:
  • Staying connected to family and friends
Cons:
  • Hackers allowed to steal my identity and customer service

Preferred solution: My original account that I have had for over 15 years back, the one that got scammed and I can't do anything about it on my end.

User's recommendation: Just get an Instagram account and *** Facebook. FB doesn't seem to give a *** now a days..!

49 comments
Guest

My account wae hacked as well. They completely deleted one Of my emails and that email had very important information for court that I was never able to retrieve. Facebook did absolutely nothing.

WhatApp me 1 913 585-5314

I got my account back. But with help

Braley Euc
reply icon Replying to comment of WhatApp me 1 913 585-5314

How did you do that?

WhatApp me 1 913 585-5314

This has just happened to me. No help at all - no notification they changed my phone and email address.

No ability to recover the account or get any help. But i finally got my account back

Guest
reply icon Replying to comment of WhatApp me 1 913 585-5314

How were you able to get your account back?

Guest
reply icon Replying to comment of Guest-2643219

They are lying. It's scam where they will tell you they know about a tech expert who can get your account back for you but you need to send them hundreds of dollars first.

Don't fall for this scam that is currently popular with immoral people looking to make a quick buck from naive, trusting Facebook users. They are preying on your desperation to get your account back and hoping you will send the money and then they will either take over your account or you will just never hear from them again.

Apryl H Jyf

This has just happened to me. No help at all - no notification they changed my phone and email address.

No ability to recover the account or get any help.

It is so infuriating. My FB friends think I am into bitcoin now because of the postings.

Teresa T Iao

The only issue I have with Instagram is it's becoming a "dating platform" Luckily I love the delete button.

Jack K Xxh

My neighbor is going through this right now and they aren't helping us either. 100's of family and friends have been asked for $500.00 each and it says that he needs help as soon as possible.

Keyron Ltu

Hello

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Resolved
Elizabeth M Plv

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Resolved: I cannot log into my Facebook

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I cannot log into my Facebook
I cannot log into my Facebook - Image 2
Contains 1 confidential file for company representatives
Updated by user Jan 27, 2025

Company fixed the issue and I have been provided with product replacement.

Original review Jan 27, 2025

I need help with my Facebook account. It says I have been blocked and I don't know why.

Because I have never done anything to violate my account and they say I will be able to log in after 171. Please help, I need my account.

View full review
Loss:
$12
Pros:
  • Cons
Cons:
  • Pros

Preferred solution: I want to know why my Facebook blocked what is the reason

User's recommendation: I'm the future customer I really need my account

Resolved
Charles H Veb

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| map-marker Edmonton, Alberta

Resolved: Thedarkdevils69@***.com

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Facebook - Thedarkdevils69@***.com
Facebook - Thedarkdevils69@***.com - Image 2
Contains 2 confidential files for company representatives
Updated by user Jan 02, 2025

Company fixed the issue and I have been provided with apology.

Updated by user Jan 03, 2025

If it's not on a Android Galaxy. S24.

And it's not being accessible from Calgary Alberta Canada. Then it's not me

Updated by user Jan 03, 2025

Now you're getting me to send security code. We're just being sent to a device.

I don't even own that is not mine. And I don't know the person that it belongs to.

So I can only imagine. It's the person that hacked into my account

Original review Jan 01, 2025
My account was hacked but got my account back. Was able to change my password, but now can't log in because you guys won't let me.

The account name is CJ J. Hanson.
View full review
Pros:
  • Family contact
Cons:
  • Login system sucks ass
  • Changed my email address to some unknown email address

Preferred solution: Apology

1 comment
Guest

How were you able to reach FB to get the correction? I was hacked and lost all of my Meta accounts. :(

Resolved
Itumeleng N Cpr

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Resolved: Disabled account

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Facebook - Disabled account
Contains 1 confidential file for company representatives
Updated by user Jan 21, 2025

Company fixed the issue and I have been provided with apology.

Original review Jan 14, 2025

My account is being disabled because they think I am under 13, while I sent my ID showing my real age.

View full review

Preferred solution: Full refund

YaKairia T

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I was scammed out of $325.50

Contains 2 confidential files for company representatives
Updated by user Jan 26, 2025

I still haven't received any emails from Facebook about my refund

Original review Jan 22, 2025
I had been saving up since November to get myself a phone for my birthday, which was on December 21. I ordered an iPhone 14 Plus from Facebook Market on December 26 from a seller named Cam Resells.

The order arrived on January 6. I had the mailman place the package on my porch so I could collect it. I watched as the mailman placed the package on my porch. He carried the package as if it was lightweight, which confused me.

I waited till the mailman left to grab the package because I didn't want to be seen. After he left, I could feel that the package was lightweight, so I went to my room and ripped open the box. It was a Walmart box with an iPhone top in it. I had not received the iPhone 14 Plus that I had ordered on Facebook Marketplace.

I realized that I had been scammed out of 325.50 dollars. Panicking, I hurried to report the issue before it was too late. They advised me to wait for two to three days for the seller to respond. If he didn't, they assured me they would intervene.

It's been two days and I have not received any emails or notices from Facebook, indicating that they've intervened. I would like a refund. This was a gift to myself for my birthday. I had been looking forward to getting this phone because my phone screen had gone out.

If you could contact me and let me know what is holding up your investigation into this scam, I would appreciate it. I would like a refund, because I didn't receive what I ordered.

I was scammed out of 325 dollars, and as an 18-year-old who is in school and not working, $325 is not a small amount of money. No one is going to replace the money that I had saved up and worked hard for.
View full review
Loss:
$326
Pros:
  • You can discover new things
Cons:
  • It can effect your mental health

Preferred solution: Full refund

User's recommendation: Don't shop on Facebook market the entire app is a scam

Resolved
Oppa Y

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Resolved: So good

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Facebook - So good
Contains 1 confidential file for company representatives
Updated by user Jan 09, 2025

Company fixed the issue and I have been provided with apology. I didn't login

Original review Dec 30, 2024

My Facebook won't log in. Please help me.

What happened to my Facebook account?

Give me access to my Facebook account. My Facebook account is my life.

View full review
Pros:
  • Cons
Cons:
  • Cons

User's recommendation: My facebook Account gave me

3 comments
Guest

How did you even get FB to look at your issue???

Guest
reply icon Replying to comment of Guest-2643209

It's a lie. They are waiting for someone to ask how they did it and then they will tell you about a tech expert but first you have to send the, hundreds of dollars.

Linda C Ntn
reply icon Replying to comment of Guest-2643324

True story

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Darius S Dka

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Facebook advertising false merchandise

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Facebook advertising false merchandise
Facebook advertising false merchandise - Image 2
Facebook advertising false merchandise - Image 3
Contains 2 confidential files for company representatives
Updated by user Jan 02, 2025

Terrible!

Original review Dec 30, 2024

I was watching Reels when an advertisement video for Amiri jeans appeared. I purchased the product for $25.

They provided me with a tracking number, and I monitored the jeans for an entire month before they stated my product was delivered. However, no jeans ever arrived at my address. I was waiting for them to show up, but they claim they've been delivered. I still have the email.

I'm contacting you guys because they don't have any contact information, and it was on the Facebook platform.

I didn't know you guys allowed people to post false advertisements. I'm considering a lawsuit if I don't get the response I need and want.

View full review
Loss:
$25
Pros:
  • I buy things from the market place
Cons:
  • Theyre scammers

Preferred solution: Full refund

User's recommendation: None I wouldn’t recommend them to buy nothing off Facebook. That was my first and last time!

areweinheavenyet.-1

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FACEBOOK NEEDS TO STOP MISINFORMING ON GOOGLE SEARCHES ABOUT MY BUSINESS ASAP

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FACEBOOK NEEDS TO STOP MISINFORMING ON GOOGLE SEARCHES ABOUT MY BUSINESS ASAP
FACEBOOK NEEDS TO STOP MISINFORMING ON GOOGLE SEARCHES ABOUT MY BUSINESS ASAP - Image 2
FACEBOOK NEEDS TO STOP MISINFORMING ON GOOGLE SEARCHES ABOUT MY BUSINESS ASAP - Image 3
Contains 1 confidential file for company representatives
Original review updated Jan 26, 2025

FACEBOOK HAS BEEN AFFECTING MY BUSINES FAR TOO LONG WHILE THEY GET THE EXTRA VISIBILITY FROM BEING ASSOCIATED WITH ME.

EVERYBODY ON THE INTERNET KNOWS MY CONTACT INFO and so does Fbook, BUT FACEBOOK alleges they don't!!!

THEY USE THE WRONG CITY ON MY BUSINESS IN GOOGLE SEARCHES AFFECTING MY PROSPECTS!!!

YOU NEED TO STOP THIS game AND YOU WILL NEED TO PAY FOR THIS DAMAGE SOMEHOW. I HAVE SPENT 15 YEARS BUILDING MY ASSETS!!!.I ALREADY TEXTED YOU ON THIS MISINFORMATION ON MY BUSINESS.

HOW CAN YOU DAMAGE BUSINESES LIKE THIS BUT YOU GET FREE VISIBILITY??

MAKES NO SENSE.

YOU HAVE ENOUGH MONEY 2 PAY 2 ADS!!!

I NEED COMPENSATION FOR SUCH ABUSE OF ME ON GOOGLE SEARCHES

View full review
Loss:
$5000

Preferred solution: I LOST BUSINESS BECAUSE FACEBOOK INTENTIONNALY PUT WRONG ADDRESS ON MY ASSET DURING SEARCHES I WANT COMPENSATION OF AT LAST 5000.. HOW CAN YOU TREAT OTHER BUSINESS IN THIS MANNER,...WE MADE YOU!!!!

Abdul H Tvr

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Recover my facebook id

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Recover my facebook id
Recover my facebook id - Image 2
Contains 1 confidential file for company representatives

One person from Oman, named Farooq, asked me for my ID card and I sent it. After that activity, my account has been hacked. Please help me.

View full review
Cornelius D Gyf

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Verified Reviewer
| map-marker Birmingham, Alabama

Threat, scam and defamation of character

I HOPE THAT THIS GET TO THE RIGHT PERSON

We have been sending emails to Instagram since May and no response. Laureano Ramos and I was friends at first until I found out that he scammed this lady.

Brendliz Rodriquez out of $6,000. And so that's where the threats came in. So, how ny brother Cornelius got involved is when he tried to reach Laureano and he couldn't, so he contacted Laureano on Instagram and tiktok. So he placed a picture under my brother's name, lying to his supporters because he didn't want them to know the things that he done.

But the messages will prove everything that I said. We will like to see Laureano instagram and facebook page closed permanently. His instagram account is, lrj74_pr and his facebook account picture is posted, due to so many fake accounts on Facebook.

We are not going to allow Laureano Ramos get away with these things. Both of his accounts need to be banned permanently.

Laureano Ramos accounts are, laureano_r and Laureano_or And tiktok, shouldn't allow this to continue. I also have some of Laureano tiktok messages, also in which he was found in violations for all three.

Hope this get in the right hands.

I have sent in proof over and over again. Laureano Ramos as you see, sent out threats, posted a picture under my brother's name, in which is not my brother. He also labeled my brother as been a scammer, in which he's not.

We would like to see both of Laureano Ramos accounts, laureano_r and Laureano_or banned permanently for threats, defamation of character, and scam. He shouldn't be allowed to have any accounts at all.

The defamation of character was coming from the other account , laureano_r. Laureano Ramos has 2 accounts. And we will like to see both of his account permanently, for defamation of character, posting a picture under my brother name, in which was not my brother Cornelius.

And lied on his name calling him a scammer in which is incorrect. The one with the other stuff is the account laureano_or. We will like to see both of these accounts closed due to threats, defamation of character and scam. He shouldn't be allowed to keep any accounts at all.

If so, we will contact somebody about it. Because, if he done it once, he will do it again. And tiktok, supposed to care about our safety. And I already suffer from depression and anxiety.

And since this happened, my doctor had to place me on an additional depression medication, bupropion XL 150mg, in which I can send a picture of. And this is still affecting me. They found violations on the account laureano_or and it should be the same for the account laureano_r. We will not give up until we see Laureano Ramos accounts closed permanently.

Nobody should have the privilege to have accounts after threats, defamation of character or scam. Threats by itself is bad. And if Laureano Ramos, are allowed to keep his accounts after this, or if he be able to reopen these accounts, we will be consulting with a lawyer. Because that will let me know that tiktok really don't care about safety, as they say.

It wouldn't be fair to my brother, Cornelius or myself.

I HOPE THAT THIS GET TO THE RIGHT PERSON

We have been sending emails to Instagram since May and no response. Laureano Ramos and I was friends at first until I found out that he scammed this lady. Brendliz Rodriquez out of $6,000. And so that's where the threats came in.

So, how ny brother Cornelius got involved is when he tried to reach Laureano and he couldn't, so he contacted Laureano on Instagram and tiktok. So he placed a picture under my brother's name, lying to his supporters because he didn't want them to know the things that he done. But the messages will prove everything that I said. We will like to see Laureano instagram and facebook page closed permanently.

His instagram account is, lrj74_pr and his facebook account picture is posted, due to so many fake accounts on Facebook.

We are not going to allow Laureano Ramos get away with these things. Both of his accounts need to be banned permanently. Laureano Ramos accounts are, laureano_r and Laureano_or And tiktok, shouldn't allow this to continue. I also have some of Laureano tiktok messages, also in which he was found in violations for all three.

Hope this get in the right hands.

I have sent in proof over and over again.

Laureano Ramos as you see, sent out threats, posted a picture under my brother's name, in which is not my brother. He also labeled my brother as been a scammer, in which he's not. We would like to see both of Laureano Ramos accounts, laureano_r and Laureano_or banned permanently for threats, defamation of character, and scam. He shouldn't be allowed to have any accounts at all.

The defamation of character was coming from the other account , laureano_r.

Laureano Ramos has 2 accounts. And we will like to see both of his account permanently, for defamation of character, posting a picture under my brother name, in which was not my brother Cornelius. And lied on his name calling him a scammer in which is incorrect. The one with the other stuff is the account laureano_or.

We will like to see both of these accounts closed due to threats, defamation of character and scam. He shouldn't be allowed to keep any accounts at all. If so, we will contact somebody about it. Because, if he done it once, he will do it again.

And tiktok, supposed to care about our safety. And I already suffer from depression and anxiety. And since this happened, my doctor had to place me on an additional depression medication, bupropion XL 150mg, in which I can send a picture of. And this is still affecting me.

They found violations on the account laureano_or and it should be the same for the account laureano_r. We will not give up until we see Laureano Ramos accounts closed permanently. Nobody should have the privilege to have accounts after threats, defamation of character or scam. Threats by itself is bad.

And if Laureano Ramos, are allowed to keep his accounts after this, or if he be able to reopen these accounts, we will be consulting with a lawyer.

Because that will let me know that tiktok really don't care about safety, as they say. It wouldn't be fair to my brother, Cornelius or myself.

ngna

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3 comments
WhatApp me 1 913 585-5314

With help getting your account back is easy

Lennox Urm

Hi, how are you doing

Kevina Ior

Cool

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Malijah J

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| map-marker Lincoln, Alabama

Facebook

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Facebook
Facebook - Image 2
Contains 1 confidential file for company representatives

My Facebook information has been changed. I can't change my primary email or delete a phone number that was added, but not by me.

I need all my information to myself, and you all did not send me a login authorization for someone else to be able to get into my account and change my information. I have had my account for years since 2015.

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1 comment
Guest

The person below is advertising a scam.

zahidullah n Mii

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| map-marker Kabul, Kabul

Facebook locked account problem

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Facebook locked account problem
Facebook locked account problem - Image 2
Contains 1 confidential file for company representatives

Hello Dear Facebook Team My Facebook account is locked and there is a problem with Confirm Your Identity and I have submitted your according all government proof which is there,but I am not able to unlock my account. Please give me the option of get a code by, email or get a code on your phone to get my account unlocked. Through which I can unlock my Facebook account

Username:Zahid Zland

Phone:-+937********

View full review

Preferred solution: yes

Alha H

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I want to open my old account account and I forgot the password and I lost the number

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Facebook - I want to open my old account account and I forgot the password and I lost the...
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I forgot the password and I lost the mobile number Register to my old account and I want to open it today

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Preferred solution: Full refund

Jasmine B Hbf

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Verified Reviewer

My old facebook account jasmine.blackmon.127

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My old facebook account jasmine.blackmon.127
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Report my Facebook and remove that account. I need a little help to add an email account and phone number 323317****.

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Loss:
$3
Cons:
  • None at all

Preferred solution: Deliver product or service ordered

1 comment
Kashara Wxj

I’ll love to be able to help you

Amanda W Vru

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Verified Buyer
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Verified Reviewer
| map-marker Texarkana, Texas

Penny was calling me a bich and calling me fat

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Facebook - Penny was calling me a bich and calling me fat
Contains 4 confidential files for company representatives

And she kept on doing it so if y'all need pictures of it I got it all right here with me and I asked her to stop and she won't do it at all and so I have to report her now so she will stop this BS right now and so face book will stop this BS so we can get along better now

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User's recommendation: Fix face book

About

Related Companies

Meta, Instagram, WhatsApp, Facebook Marketplace, Meta Quest

Summary

Facebook was started in 2004. It is a website for global social networking. Anyone can become the member of the site who will declare itself at the age of 13 years and older. Facebook gives its customers an opportunity to renew the personal profiles, to notify friends on themselves, find new friends etc. One can also send messages, videos and photos to his friends, lean more new information about them. Customers can choose the audience depending of interests, location, age, business etc. Users can join a network created in schools, colleges, organizations, and work places and other. Facebook offers its services in USA, Canada, Singapore, New Zealand, Philippines, Australia, India and other countries.

Facebook reviews and complaints

Facebook is ranked 110 out of 457 in Social Media and Networking category

Area Served

USA, Asia, Canada, Worldwide, Other, UK, Europe, Australia

Payment Methods

MasterCardVISAPayPalAmerican ExpressDiscover

Facebook FAQs

Winnie Murugi
PissedConsumer Reporter

Facebook is an online social networking website that allows users to connect with people online. Facebook users can share photos, music, videos, pictures, articles, post comments and share thoughts and opinions

Facebook FAQs

To permanently delete your account, you should go to the Settings & Privacy section in your profile. To confirm the process, you will need to enter the password. After deleting your account, you will not be able to restore the content.