Facebook Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Facebook has a 1.9 star rating from 26441 reviews and only 11% would recommend; Facebook reviews show widespread dissatisfaction, many account recovery and hacked account complaints.
Key Takeaways for Future Customers
- Expect difficult account recovery processes and frequent customer complaints about support.
- Keep backups of photos and contacts before relying on Facebook for business or personal data.
Negative Feedback / Risk Areas
- Recurring issues: locked or disabled accounts and long pending reviews.
- Poor customer service and limited live support, leading to billing and dispute frustrations.
- Reports of hacking, scams, and intrusive identity verification requests.
Positive Feedback
Users value Facebook for connecting with friends and family and everyday communication.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Facebook has a 1.9 star rating from 26441 reviews and only 11% would recommend; Facebook reviews show widespread dissatisfaction, many account recovery and hacked account complaints.
Key Takeaways for Future Customers
- Expect difficult account recovery processes and frequent customer complaints about support.
- Keep backups of photos and contacts before relying on Facebook for business or personal data.
Negative Feedback / Risk Areas
- Recurring issues: locked or disabled accounts and long pending reviews.
- Poor customer service and limited live support, leading to billing and dispute frustrations.
- Reports of hacking, scams, and intrusive identity verification requests.
Positive Feedback
Users value Facebook for connecting with friends and family and everyday communication.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mayaguez, Puerto Rico
I write because I got my three Facebook...
- - Facebook accounts blocked after a report by the contractor.
- - They want recovery of the accounts to access grandmother photos.
I write because I got my three Facebook accounts block and I wish I can recover them. I got reported by Dynamite construction llc whos owner is Randy Millan Matos.
I make a post without an offense but with the true of what happen with that contratist. I really wish to recovers it because I have fotos there of by grandmother thats its dead and I dont want to loose those pics because I dont have the phone I take those pics.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Resolved: To whom it may concern I've been using...
To whom it may concern I've been using Facebook messenger for just around 6 months as I've been communicating with my girlfriend who is currently overseas but this evening my messenger has logged me out unexpectedly and my girlfriend would be getting worried right now please help it is urgent that I am able to log back in I have already updated my messenger yet still cannot log in
- I cannot talk to my girlfriend who is overseas
Preferred solution: I just want to be able to use messenger again without the problem of getting kicked off or logged out without knowledge
User's recommendation: Advanced awareness about logging out before logging out would be a start
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clearfield, Utah
Facebook hates free speech.
- - Facebook kicks off over free speech; labeled fake.
- - Faces daily harassment from the platform.
- - Keeps screenshots and complaints; may contact FCC.
So this is the 4th day that I was kicked off of Facebook over freedom of speech, so they think that I'm a fake person, and infact refuses to stop bothering me every single day like they have been doing. I take a screenshot every time they do this plus make a complaint, and now I'm going to have to complain to the FCC because it's very criminal what they are doing.
User's recommendation: Facebook is all about crime.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Hi Facebook Legal, I'm reaching out...
I was able to send friend request again. Just be careful what you do on social media.
Preferred solution: I would like to get my problem resolved so I can send friend request again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clearfield, Utah
Because I keep getting banned
- - Reviewer says they are banned despite providing DL, VA and minister info.
- - They say the site won't explain bans or respond to reviews.
So this clown of a company keeps banning me, saying I am not a real person, even with my DL and VA information, not to mention ordained minister information listed on their website. This clown of a website refuses to answer the truth about how they really are, as well as respond to any honest review about what they are all about.
Please don't join this website if you are thinking about it. If you are currently using this website, then please don't.
- Facebook will knowingly lie
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Resolved: I have 3 Facebook accounts I get into I...
Close facebook.
I have 3 Facebook accounts I get into I will like closed all accounts my name is *** I 3 account open
- Close facebook
Preferred solution: Full refund
User's recommendation: Close all accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kathmandu, Bagmati Province
Dear Facebook team I am having a...
Dear Facebook team I am having a problem when I went to open my Facebook account they are showing you submitted an appeal and I still follow your community guidelines please fix my problem thank you
My Facebook ID name: AnamBikramShah
My phone number: 981664****
User's recommendation: Please recover my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I was a put on restriction for put, on. facebook that hold know about..
i was a put on restriction for put on Facebook, that that hold world know about! need meant no one can have my Facebook back! what i put on face was on the new everybody knew i been on restriction i learn my lister i have been on sense i was at the urm work ceo andy bales I will not do his no more
- Dont have any
User's recommendation: need help this is my mother on my picture on facebook i need meant to hunt no one
Liverpool, Liverpool
I have advertised many items on...
I have advertised many items on Facebook Marketplace free of charge. Suddenly I find that you are charging me £2 per day approx for my latest advert.
Why is this? I am so annoyed by this that I have closed my long standing account and removed all my adverts.
I expect you to do your part and STOP THESE PAYMENT DEMANDS IMMEDIATELY and also refund the previous payment. This was, like all my ads, personal not business.
***
PissedConsumer
User's recommendation: Make sure that your personal items are not grabbed by Meta and charged for on a daily basis. They do not enquire if you are a business or not they just go ahead and charge, approx 2 per day in my case, to advertise items which had already cost me a fortune due to a rouge electrician not rewiring my house and only fittng these fittings, took the money and ran not to be traced. I had to have the whole job done again and the new contractor supplied all the materials. Therefore I as left with this large box og electiral items which I do not need and somebody else might as they were only installed for a couple of weeks before inspection found no new wiring. Meta assumed that because they were not frilly knickers, exercise machines or electronic devices that they were entitled to claim this underhanded charge against my account. Facebook did not want to know and rejected my correspondence and I have therefore closed my account which was long standing. I am disgusted that such a big operation sees the need to rob advertisers of a couple of pounds a day whilst doing nothing. That couple of pounds a day soon adds up if the item does not sell quickly. This a fraudulent, dishonest and unworthy of such a big well used business. Avoid them if your item is not the usual run of the mill item or face the consequences of the robbing squad called Meta.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey banned me on Facebook messenger
- - Facebook Messenger banned me for about 13 hours; exact duration unclear.
- - Please contact support to lift the ban; I did nothing wrong.
Hi, the Facebook Messenger banned me for 13 hours. I don't know how many hours, but is that 13 hours now?
So can you talk to them and get me unbanned, please? Because I did not even do anything wrong, and I was at a church group saying Happy Father's Day to all my fathers, and that's nothing bad.
They just banned me for no reason, so please talk to them and see what we can do. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, California
My Facebook has been disable
- - Facebook account has been disabled.
- - User requests assistance to resolve the issue as soon as possible.
- - Username is provided and email is masked.
My Facebook has been disabled.
My dear sir/madam,
I hope you are well. I'm writing to kindly request your assistance regarding my issues. I would really appreciate it if you could look into the matter and help resolve it at the earliest. My details are as follows:
Username: Soldados Imperial
Email: ***
I assure you that all the information provided is correct. Kindly consider my request and do the needful.
Thank you for your time and support.
Yours sincerely,
Soldados Imperial
***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Târgu Jiu, Gorj County
Heli, my account was susspended because...
Heli, my account was susspended because someone follow my number phone for a create account Instagram . My user ia Dani Veronica Lilea , please help me. Thamk you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
My account is no longer recommendable for no specific reason
I need an exam for my account,I didn't post anything wrong on my account and put a restriction on my account.
Please I want my account to be recommended
User's recommendation: I
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Olá, estou com um problema: não tenho mais acesso ao número de telefone cadastrado na minha conta do Gerenciador de Negócios (BM) e preciso substituí-lo por um novo número para concluir o processo de
Olá, estou com um problema: não tenho mais acesso ao número de telefone cadastrado na minha conta do Gerenciador de Negócios (BM) e preciso substituí-lo por um novo número para concluir o processo de verificação. Por favor, ajudem-me a acessar
Estou tentando com todo tipo de ajuda a 3 dias no facebook
- I like all facebook features
- I need to change the number and verify my page
Preferred solution: vinculada ao meu perfil no Facebook (Soraia da Silva); tentei acessar, mas não consegui inserir um novo número. Preciso d.
User's recommendation: Resolver as questoes do consumidor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get into messenger
The selfie option comes up, but it won't work. It doesn't allow the picture to actually take. Not sure why, but I've tried 100 times by now.
Atlanta, Georgia
Got suspended for 19 days
Suspended when I was being harassed and my face book was being hacked and they took my social security number and reported me when they make suicidal threats and harassment and name calling for 2 months
About
, , , ,
Facebook was started in 2004. It is a website for global social networking. Anyone can become the member of the site who will declare itself at the age of 13 years and older. Facebook gives its customers an opportunity to renew the personal profiles, to notify friends on themselves, find new friends etc. One can also send messages, videos and photos to his friends, lean more new information about them. Customers can choose the audience depending of interests, location, age, business etc. Users can join a network created in schools, colleges, organizations, and work places and other. Facebook offers its services in USA, Canada, Singapore, New Zealand, Philippines, Australia, India and other countries.
Facebook is ranked 119 out of 468 in Social Media and Networking category
USA, Asia, Canada, Worldwide, Other, UK, Europe, Australia
Facebook FAQs
Facebook is an online social networking website that allows users to connect with people online. Facebook users can share photos, music, videos, pictures, articles, post comments and share thoughts and opinions
To permanently delete your account, you should go to the Settings & Privacy section in your profile. To confirm the process, you will need to enter the password. After deleting your account, you will not be able to restore the content.
Facebook allows users to recover a blocked account via 'Text a security code to your phone', 'Identify photos of friends', and ‘Upload a photo ID’. When your identity gets confirmed, you should get a confirmation mail for recovering the blocked account.
To change your Facebook password, take these actions:
1) Log in to your Facebook profile.
2) Click on your photo in the right corner of the page.
3) Go to "Settings"
4) Select the “Password and security" option.
5) Choose "Change password".
6) Provide your new password.
7) Click the "Save Changes" button after password confirmation.
To change your name on Facebook, do the following:
1) Log Into your account.
2) Click on your photo in the upper-right corner of the page.
3) Go to the “Settings” menu.
4) Click the "Accounts Center" button.
5) Select "Profiles", and then choose your account.
6) Click the "Name" option.
7) Enter your updated name and save the changes.
To unblock user on Facebook, do the following:
1) Log in to your account.
2) Click on your Facebook profile photo.
3) Go to the "Settings" menu.
4) Choose "Audience and Visibility" and click "Blocking".
5) Click the "Unblock" button next to the person you want to unblock.
6) Confirm the unblocking.
No, Facebook users cannot see who viewed their profile.
If you need assistance with your Facebook account, go to the Facebook “Help Center” to find information regarding account settings.
If your Facebook account has been hacked, contact the Facebook support team by calling +1-650-543-4800 and follow account recovery steps.
To unblock your account, contact the Facebook support team and submit an appeal for account recovery within 30 days after it was blocked.
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Yes, Facebook is a biased social media site. They have restricted my account for no reason.
Their AI stated I don't have any restrictions on my account but they refuse to let me post on any pages, unless they have to do with animal rights. I can't even post on my town home page. Facebook wants me to send them a video of myself or create a facial recognition!!
When other people do this, they still can't get back on their accounts. There should be a class action lawsuit against this company.