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1.0
Details
Facebook - MARKETPLACE ACCESS UNFAIRLY BLOCKED!!!
Facebook - MARKETPLACE ACCESS UNFAIRLY BLOCKED!!!
HELP! My account’s Marketplace access KEEPS BEING MISTAKENLY SUSPENDED FOR NO REASON AND IT’S EFFECTING MY BUSINESS!!! Please help. I run a licensed and certified business which is well reviewed! I also have a perfect rating on Facebook customer page reviews. See my...
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2 comments
Anonymous
#1706756

You must have posted something they determined leaned too far right. That's one of the very few reasons they suspend accounts.

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Review
#1523782 Review #1523782 is a subjective opinion of poster.
Cons
  • Horrific customer service
  • No way of contacting customer service
  • Oppression
This is complicated: I am a member of Facebook and have a Facebook Shop. Facebook has a MARKETPLACE which is separate from my Facebook Page and Facebook Shop. In that MARKETPLACE you can post items for sale and the seller has to meet you somewhere to pay for it and...
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Review
#1676773 Review #1676773 is a subjective opinion of poster.
Pros
  • Platform for selling ok
Cons
  • Do not have a direct facebook support ability
Reason of review
Employee Fraud
Loss
$550
Preferred solution
Full refund
Tags
  • Facebook Abuse
  • Facebook Scam
  • Scam
  • Fraud Activities
  • Facebook Scams
  • Facebook Marketplace
  • Facebook Fraud

Facebook - Cannot delete account

2.5
Details
My husband has been trying for 3-days to delete his facebook account - even sending them a copy of his passport to no avail. Someone hacked into his account that he has not used in years. He does not know his password, he has tried to reset it 6-times and it will not let him in to his account. Then they wanted his phone number - well it is an old, old phone number that he doesn't even remember. He keeps going around in circles with them......ridiculous!!!
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Review
#1627009 Review #1627009 is a subjective opinion of poster.
Cons
  • Ridiculous when trying to delete acct
Reason of review
Poor customer service
Preferred solution
Delete account
They want my picture with a handwritten code for identification. I have been using Facebook for 10 years and now they want ID. I don't know what code they want. I think it is elder abuse. They say I asked for "Two factor identification. That is a lie. That is a...
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1 comment
JaiJai
#1741538

Oh yes this is because of security and privacy it's good to do it though

Review
#1641446 Review #1641446 is a subjective opinion of poster.
Pros
  • It until this new security policy
Cons
  • Cyber bullying waste of time
  • Cyber bullying
Reason of review
Poor customer service
Preferred solution
...to use the website without harassment and discrimination. Was always able to use it without "government identification".
Resolved
4.1
Details
Florida Lottery-Facebook Gang-Up

Update by user Jan 22

Just keep digging.

Update by user Jan 22

I spent the better part of the day searching for the code. In consideration for other people I would think that the code would be easier to find.

I did find it, finally, and would post it here but that may be in violation of some rule. Don't give up....

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Review
#1454792 Review #1454792 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let these cartels show some respect and consideration.

Facebook - Suddenly locked out of my account

1.8
Details
I got licked out of my Facebook account just because I attempted to use another browser to see a video my husband posted on my timeline (it wouldn't play while using Firefox). I answered every single security "challenge" correctly identification of my posts, my friends' photos and birthdate. I'm pretty darn sure I know my own birthdate!
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Review
#1655955 Review #1655955 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let me back into my account. I volunteerwith sevral animal rescue groups and thismay affect my ability to help animals.
Tags
  • Unresolved
1.0
Details
There are multiple times during the course of the week I get a password reset notice and I noticed that the login are from anywhere outside of my immediate area. There is no customer service for Facebook there is no one to turn to for a system you have to monitor your...
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1 comment
SamiSami
#1734552

Good Luck trying to delete your account when the hackers have your passcode. FaceBook wants your 1st born to delete it otherwise. (sarcasm) It's easy to *** apparently but not to remove your account when your the 'real' person of that account.

Review
#1617148 Review #1617148 is a subjective opinion of poster.
Reason of review
Poor customer service

Facebook - Racial and Name discrimination

1.0
Details
The website will not allow my LEGAL name, keeps saying over and over that you cannot use Nicknames. It's my legal name on my birth certificate. It allowed me to use a Fake first name, but not my legal name. There is no way to talk to someone to fix it. I am Native American mixed and my name is a reflection of my heritage.. unfair business practice.
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Review
#1575429 Review #1575429 is a subjective opinion of poster.
Cons
  • Oppression
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Racial Discrimination
1.0
Details
Facebook is terrible. 3 months ago someone falsely reported my accounts as fake. Since that time I have been locked out of my accounts on all but one device. I have contacted FB well over 25 times and sent them my ID over 12 times with ZERO resolution. I use my fb...
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1 comment
VirtuousYorkshireTerrier582
#1696032

I agree. Locked out of my account also.

So frustrated.

worst customer service ever. Hope some day Facebook is a book without a face.

Review
#1493386 Review #1493386 is a subjective opinion of poster.
Cons
  • Horrific customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • no resolution
  • Terrible
  • Months Of Waiting
  • Zero Resolution
  • Unresolved

Contact Facebook Customer Service

Mailing Address:
Facebook
1 Hacker Way
Menlo Park, California 94025
United States
Phone:
(650) 543-4800
All Facebook Contacts

Facebook - Discrimination censorship of freedom of SPEECH.

1.0
Details
Facebook allows radical muslims to post the burning American flag, how many Christians (innocent children too) they have beheaded or stoned. They are Pro illegal aliens getting a free pass into America and all the benefits. Facebook is very Pro anti gay when it comes to so called men of the cloth. They are very PRO HORSE SLAUGHTER. Anti Native Americans Rights, and helping to up hold treaties. Once you have been reported, the Facebook censors watch your every post. If you make a comment or post they don't like you can post for 3 days (Facebook jail). Facebook is not a social media site, it's a socialistic media site. Trained primates could do a better than bobble head Facebook staff do.
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Review
#1606829 Review #1606829 is a subjective opinion of poster.
Pros
  • Very little
Cons
  • Censorship
Reason of review
Censorship
Tags
  • Other People Having Same Problems