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Cannot access code due to my number being changed

2.4
Good afternoon, my name is Sarah De Gagne, I cannot access my code to login to my new device because my number was also changed. My emails associated with my account are sarahdegagne@***.com and engageds@***.com, my old number is 613-985-**** but my new number is now 613-898-**** if you can please resolve this issue that would be greatly appreciated. Thank you
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#3723176 Review #3723176 is a subjective opinion of poster.
Location
Ottawa, Ontario
Pros
  • Locate lost friends and it just opens a world of knowledge
  • Able to use messanger and speak to family
Cons
  • 2 factor is a bust
  • Login problem
Preferred solution
Help having my number updated so I can access my account on my new device

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Verified Reviewer New Reviewer

Need help getting my password

1.7
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Facebook - Need help getting my password
Update by user Jul 01, 2022

I actually have another Facebook account with the same name even though you're not supposed to because I wanted to try and get into it. My original Facebook pic is two black faces melting together and my second one says boss Lady

Update by user Jul 01, 2022

Nothing has changed, I haven't gotten any help with this issue

Update by user Jul 01, 2022

I still am not able to get into my Facebook account, I actually opened up another one with the same name even though you're not supposed to because I thought I'd be able to get into it. I actually sent myself a friend request but still no luck

Original review posted by user Jul 01, 2022
I've been trying for many months to get into my original Facebook account and with no luck. I don't have access to either one of the phone numbers I had down because my phone had gotten stolen plus I don't know my password for my Hotmail account,I desperately need help
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#3722491 Review #3722491 is a subjective opinion of poster.
Product
Facebook Account
Pros
  • Communication tool
  • Good use of social networking
Cons
  • She is a thief
  • No active phone number
Preferred solution
Let the company propose a solution
New Reviewer

Someone hacked my Facebook

1.6
Someone hacked my Facebook
This person has information about my whole life and is terrorizing all my friends, i want my old Facebook deactivated please

User's recommendation: Dont give out any numbers to people haven’t talked to in while.

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#3722012 Review #3722012 is a subjective opinion of poster.
Location
Fort Bragg, North Carolina
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Not getting verification code

2.0
I forget my password. I am not getting verification code for making new password. Please send me code for further process.

User's recommendation: Good.

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#3718637 Review #3718637 is a subjective opinion of poster.
Location
Dhaka, Dhaka

Removing account immediately

2.0
Facebook - Removing account immediately
Facebook - Removing account immediately
Facebook - Removing account immediately
good day facebook i want to delete my 3 old accounts that was hacked a year ago, and i don't want to recover it. So please delete this accounts it's necessary for me. I have screenshots of those accounts. The important message that i have to receive is not going to me, it go to my 3 old accounts. Thank you if u remove it.
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#3718145 Review #3718145 is a subjective opinion of poster.
Location
Imus, Calabarzon
New Reviewer

Cannot access old account from 2018

2.0
Not able to access account, changed emails and phone numbers. Would like to either access account or have page taken down.

User's recommendation: Save all information.

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#3717815 Review #3717815 is a subjective opinion of poster.
Location
Redding, California
Preferred solution
My account back.
New Reviewer

Cannot access old account from 2018

2.1
I'm unable to access one of my accounts, changed phone numbers and have updated email accounts since, a live representative would be helpful.

User's recommendation: Write down all your emails and passwords and update phone numbers.

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#3717799 Review #3717799 is a subjective opinion of poster.
Location
Redding, California

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Verified Reviewer New Reviewer

1.8
Dear Facebook I would like to kindly request if you may please permanently delete my accounts that I no longer have access to. I just found out recently that my accounts have been hacked and the hacker has been using my account for *** The hacker is using photoshop to...
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#3717163 Review #3717163 is a subjective opinion of poster.
Location
Poznan, Greater Poland
Pros
  • I want to delete a hacked account
Cons
  • Other people hacking in on you
  • No way to contact or defend your account
  • Dont help you when your account is hacked
Preferred solution
Getting my old accounts deleted.
New Reviewer

My account was hacked

2.1
A business associate made a mistake his account was hacked which led to mine being I caught it when my email was changed now trying to recover my account and non profit business RejektBMX account.

User's recommendation: Be careful.

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#3714784 Review #3714784 is a subjective opinion of poster.
Cons
  • Meh
Loss
$3
Preferred solution
Full refund
New Reviewer

Application not working

2.0
Facebook and Instagram need human customer support. My problem is not being solved through the "help center". It's a very simple solution yet the automated system is not capable kf fixing it.
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#3710351 Review #3710351 is a subjective opinion of poster.
Location
Omaha, Nebraska

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Verified Reviewer New Reviewer

2.1
I have been on the phone with someone from Facebook I have had a injury and haven't had a phone in two years and I recently got a new phone and got a new number and a new number I couldn't remember my password or old email and ask for assistance resetting everything...
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#3708060 Review #3708060 is a subjective opinion of poster.
Location
Springfield, Missouri
Pros
  • Friends contact and market place
Cons
  • Fraud
Preferred solution
Contact

Recovery of account

1.7
Facebook - Recovery of account
Someone contact me threw Facebook messenger they then got access to my Facebook and changed my information with change of phone number I didnt give them access to Ive sent Facebook my id multiple times its been a month since it happened just last night they tried to get gain access to it again I reply that it still wasnt me

User's recommendation: Don’t fall for any of these scammers out there.

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#3698772 Review #3698772 is a subjective opinion of poster.
Location
Fontana, California

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Verified Reviewer New Reviewer

My account is been hectic by someone and he is scamming my clients using my name plz can solve this problem for me on time

2.0
My account is been hectic by someone and he is scamming my clients using my name. Can you plz solve the problem for me to go back on my account because the guy disconnected me from Facebook . Plz connect my number back to the account its where i nomaly do my business. Account name: K-MEN FRENKY K-MEN Cell: 081777**** Email: Mbangufridrick47@***.com
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#3697692 Review #3697692 is a subjective opinion of poster.
Location
Windhoek, Khomas
Preferred solution
My FACEBOOK account back to my contact provided above

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Verified Reviewer New Reviewer

Unable to post ads

2.4
Unable to post ads It says my account has been restricted I have no idea I have everything updated my bank account info I have not violated any thing its my business page
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#3696613 Review #3696613 is a subjective opinion of poster.
Location
Riverside, California
Preferred solution
I am unable to post ads on my business page

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Verified Reviewer New Reviewer

Account on restrictions and no help available

1.9
Facebook - Account on restrictions and no help available
Account placed on restrictions And no explanation why No customer service to help resolve can not cant respond to anyone due to restrictions Edward Norris 616-773-**** enorris727@***.com

User's recommendation: Use alternative media outlets.

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#3695041 Review #3695041 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Pros
  • Unlock my facebook account
Cons
  • No consumer service or hot line for real help
Preferred solution
Apology

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