New Reviewer

Facebook Help won't help.

Someone got my Facebook password and is using my account without my permission. She also changed my email address to hers. I went to the Help Center, and it won't help. Can you help me?
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ID
#3722179 Review #3722179 is a subjective opinion of poster.
Pros
  • Keeping in touch with friends and family all over the world
  • Been able to communicate with friends
Cons
  • Help center is not flexible
Preferred solution
My very first account back.

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Verified Reviewer
New Reviewer

Been scammed by fb advertisement

Facebook - Been scammed by fb advertisement
Update by user Jun 30, 2022

Not at all

Original review posted by user Jun 30, 2022
Saw an ad for free baby grand , Yamaha piano. Made contact and was told if i re route from the carrier i could pay them the delivery fee of $760 from Albury to Reservoir. I did and now the ad is gone and of course i have been scammed. Your help/ advice please. Les King 041299****

User's recommendation: Nothing is for nothing.

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ID
#3720689 Review #3720689 is a subjective opinion of poster.
Location
Melbourne, Victoria
Cons
  • Account recover and hacks
Loss
$760
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I got hacked. I attempted to change my password. In spite of having changed it I could not sign in I was told it was invalid. When I tried to change it again I was completely locked out of my account. I tried calling the number that's online for customer service and...
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ID
#3720547 Review #3720547 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
If one is locked out of the Facebook page and there is no email and there are no phone customer service people available then what does one do?!

Can't log in

I can't log into my Facebook account as I forgot the password. The email used was favgrangirl@***.com I no longer have this email. Can you help me please?
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ID
#3720137 Review #3720137 is a subjective opinion of poster.
Location
Cicero, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

ACCOUNT suspended

My account was suspened for 20 days !!! there are WORST things on FB besides my statement, an you people have the NERVE to suspend my account for trivial words!!! my statement was made on TMZ NOT FB. that is NOT YOUR BUSINESS!!! get my account straightened out. I AM REPORTING YOU TO FTC.
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ID
#3719197 Review #3719197 is a subjective opinion of poster.
Preferred solution
MY ACCOUNT BACK

My Facebook book page has been hacked

I tried contacting you all about my Facebook account, but no answer. My page hacked 06/20/22 and the hacker are using my name to contact other friend on my page in my name to scam them I have received calls for my friends.

User's recommendation: The Account is under Agent William Smith.

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ID
#3718227 Review #3718227 is a subjective opinion of poster.
Location
Tampa, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My Facebook account has been disabled

My name is Roxanne Tipper and my Facebook account was disabled on June 20, 2022. I do not know why , I have appealed and have not heard anything from Facebook. Can you kindly get back to me about this matter. On my Facebook account, I always follow all Facebook guidelines, I always try to be positive and nothing is negative on my posts.You can call me at 780 999 **** or email me at roxannelilgert@***.com. I would like my account back ASAP. Thank you Roxanne Tipper

User's recommendation: Facebook does not get back to customer concerns in a timely matter.

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ID
#3717367 Review #3717367 is a subjective opinion of poster.
Location
Oliver, British Columbia
Pros
  • Getting hacked with no support from facebook
Cons
  • Account disabled
  • Not getting into facebook
  • Unable to reach out customer representative
Preferred solution
I would like my Facebook account reactivated and not disabled as I believe it was done without any reasone.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No Access To my Acoount

Facebook - No Access To my Acoount
Hello, I have reported my concern regarding my account on facebook. My account got hacked around the 15th June, 2022. My social media account is important to me to communicate with my family and friends in Ireland and around the world. I've noticed so many complaints regarding the same issues and they have not been dealt with! Not all can have done something wrong to warrant not having access to their account. I'm not angry nor mad I would like my account back or a new account Please and Thank you! Have a good day! I hope to hear back in the next few days regarding my account!
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ID
#3716135 Review #3716135 is a subjective opinion of poster.
Location
Toronto, Ontario
Pros
  • It allows me to communicate with my family and friends
  • Contact with friends
  • Weak security
Cons
  • No help with hacked account
  • No access to my face book account
  • Promotes fake pages who scam customers
Preferred solution
I would like to have my face book account back that is to have access to it. I'm 67 years of age and this has me so upset to not have contact with my loved ones.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone has hacked my page

Facebook has beeen trying to send me a code to get back into my account but it isnt in English and I cant understand what to do
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ID
#3715684 Review #3715684 is a subjective opinion of poster.
Location
Birmingham, Alabama
Preferred solution
My page back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Hi FB Team, We run various brands (glossventures.com/brands) that use FB Ads Manager, I'm trying to access it in the portal but it keeps saying I need a 6 digit code. It says it will either be texted to me or show in the FB app on mobile. I'm logged in on mobile...
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ID
#3714870 Review #3714870 is a subjective opinion of poster.
Preferred solution
Access to my account on web

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trying to get back on my account

I don't know why my account was disabled I got my work Facebook page I need to get into it I need to talk to a customer service is there a number that I can call
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ID
#3714768 Review #3714768 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Like to get back on Facebook is there a number I can call my Facebook was disabled I don't know why

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Blocked from FB

I was just blocked for 30 days for posting a comment I've seen many times on FB. I'm a 100 combat disabled veteran who relies on FB for outside contact with my family and friends. Please don't take this away from me because now I'll be forced to increase my medications for PTSD and chronic pain. Show a little mercy and just give me a warning. Thank you...

User's recommendation: Anything is possible of Facebook.

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ID
#3714088 Review #3714088 is a subjective opinion of poster.
Location
Ferndale, California
Preferred solution
Account restored on Facebook.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account is locked plzz start my account

Recent exp.with FB sucks. Hadn't been in my account for a while, when I attempted to sign in I found it locked. After jumping through all the hoops and answering the same questions literally 500 plus times I still can't verify my identity. Facebook is blocking all attempts, and are of less than no help. Every option they offered I've tried to no satisfaction. Absolutely ridiculous set up to verify my account and identity. I'm going to either have to delete my account all together and start fresh or go to a different more helpful platform.

User's recommendation: If you find yourself locked out of your account Don't expect help from FB.

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ID
#3708317 Review #3708317 is a subjective opinion of poster.
Service
Facebook Customer Care
Pros
  • Great social to stay in touch with family and friends
  • Good to keep in touch with the world
Cons
  • No consumer services
Preferred solution
To have my account unlocked. Let me verify my identity by uploading my DL or security questions.
New Reviewer

Someone stole my Facebook account and he is doing scam

The guy Willie bunch stole my information and, he went in my Facebook and Instagram he change my email and now he has the control of my social media now I want to recover my accounts because He is scamming me, he wants money back and He can do this with my contacts so I really need help please
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ID
#3706455 Review #3706455 is a subjective opinion of poster.
Loss
$350
Preferred solution
My Facebook and Instagram back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My facebook is not started in facebo ok app

My facebook is not started in facebo ok app
My facebook is not started in facebo ok app
My facebook account not working please start my facebook id please please please please please please please

User's recommendation: Please start facebook account.

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ID
#3706243 Review #3706243 is a subjective opinion of poster.
Location
Ludhiana, Punjab Province

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