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I have had my account since March of 2019 I literally was in my account trying to change my number because I don't have access to it anymore and an email address every time it sent a pen to my phone it would not send the actual pin it would say contact not available so I went to your ad on email it sent me the pin in and it logged me out I go back to sigh in and it gone throw to this meta hold me I need my ID and you a photo video say I did that and then I emailed me that I still cannot access my account and try to get another way to where I can't even get to that phone because I got a new one it makes no sense cuz I was in that Facebook on this one all because I use my nickname Jean and Nichole spelled differently!!!!

User's recommendation: I honestly don't know it dum I'm about to say facebook has gotta ridiculous.

Preferred solution: Give me my profile back .

Location: Springfield, Missouri

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