New Reviewer

I have been trying for YEARS to have an old account deactivated due to an ex changing all passwords. I have no way to find out or change my passwords to try and deactivate the account and there are pictures on the Facebook of me in indecent images that I am ashamed of as I am a teacher.

The account has not been used in 7 years and every time I try to get the images taken down Facebook is completely useless as does nothing!

I suffer with anxiety and the fact the account pops up really does play with my emotion when I have a young daughter to think about. Facebook you are ruining my life with that account and I want it removed, you are terrible to get in touch with as you can never speak to anyone and there is nothing I can do to resolve my issue without talking to someone as I am sick to death of having to raise issues and they are never fixed

User's recommendation: Don’t ever waste your time with Facebook there useless.

Preferred solution: Delete my old account that I have no access to.

Facebook Cons: Not being able to talk to customer service, Can be hacked.

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