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I am unable to get into my facebook account due to using new device. And it is only giving me the option for Facebook to send me an email to confirm my device however I no longer have access to the email and I have a new number.

I know my facebook password and old email but it will only have me confirm my new device via my OLD email. Please allow me to log in as I know my password and old email. I need to be able to change my email. My name is Jose Fuentes and old email was da_real_dealer_559@***.com my new email is darealdealer559@***.com

Can you change my email so I can get the confirmation code.

I have photos the are irreplaceable on my account and dont want to get a new account. Also, when it asks if i would like to try a different way i click on it and it is a broken facebook link

User's recommendation: to seek help from customer service.

Preferred solution: I would like facebook to change my email as I am unable to confirm a new device to get into my account even though I know my old email and password.

Facebook Pros: Connect with family and friends.

Facebook Cons: Got locked out of no reason.

Location: 900 Villa Street, Mountain View, CA 94041

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