"Dear Facebook Support team. I have completely lost access to my Facebook account.

I used to login from my Google Authenticator for 2 step verification. But unfortunately, I have lost that app and all the data present over there. This particular Facebook account is very crucial for me as I stay away from my family and not able to contact them or any of my friends in this covid 19 pandemic. Also, I do conduct business from this Facebook account and it has a lot of data which is very important for me.

To prove my authenticity that I am the sole owner of this account, I have attached my PAN card, which is issued by the central government of INDIA Please give me a temporary link on the email attached to this particular Facebook account to access it."

Please let me know if it was helpful. I will be happy to help.

User's recommendation: My problem not solved.

Preferred solution: My profile have been locked.

Location: Guwahati, Assam

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